![microsoft word 2016 crashes when opening microsoft word 2016 crashes when opening](https://chromecrashes.com/wp-content/uploads/2017/09/Microsoft-Office-2016-Crashes.png)
When you open it, Word will automatically check for any auto-saved files on the left-hand side of the screen. Firstly, if you are at the same computer you were using when the problem occurred and nobody else has used it in the meantime, then once you have been able to restart or log back on to the computer, open Word again.
![microsoft word 2016 crashes when opening microsoft word 2016 crashes when opening](https://i.ytimg.com/vi/gx5LIVb11Cc/maxresdefault.jpg)
There are two ways to recover information. In this example, that means that at most you will have lost 10 minutes worth of work. If the computer you are using crashes while you are working on a document, you will probably have lost some information, but you should be able to recover the last saved autoversion. If Word is closed normally these auto recovery files are not saved. They mean that every 10 minutes, a copy of the work in progress will be automatically saved to the user's N:drive. These are the standard settings for users on IT Services computers.
![microsoft word 2016 crashes when opening microsoft word 2016 crashes when opening](https://i.imgur.com/EutYEoP.jpg)
Shown below this is the AutoRecover file location which in this example is "N:\" - ie the individual N:drive for the user.